Privacy Policy
Last updated: June 2026
Introduction
This Privacy Policy explains how The House of Brownies & Blondies (a unit of Adhya Foods, "we", "us", "our") collects, uses, and protects your information when you visit our website or place an order with us.
Information we collect
- Account & contact details — name, email address, and phone number you provide when creating an account or placing an order.
- Delivery information — shipping address and recipient details.
- Order information — items purchased, order value, and order history.
- Payment information — payments are processed securely by our payment partner (Razorpay). We do not store your card, UPI, or banking details on our servers.
- Technical data — basic usage information your browser shares automatically (such as device and browser type) to keep the site working and secure.
How we use your information
- To process and deliver your orders and generate invoices.
- To communicate order updates and respond to your queries.
- To maintain your account and order history.
- To improve our products, website, and service, and to meet legal or tax obligations.
Payment processing
Online payments are handled by Razorpay. Your payment is processed on Razorpay's secure systems, and the transaction is verified on our server before an order is confirmed. Please also review Razorpay's privacy policy for how they handle payment data.
Sharing your information
We do not sell your personal information. We share it only with trusted service providers who help us run our business — such as our payment gateway and delivery/courier partners — and only to the extent needed to fulfil your order, or where required by law.
Data security
We take reasonable measures to protect your information. Access to customer and order data is restricted, and each customer can only view their own orders and invoices when signed in.
Your choices
You may request access to, correction of, or deletion of your personal information by contacting us. You can also update your saved details from the My Account page.
Contact us
For any privacy-related query, contact us at wecare@adhyafoods.in or +91 99720 20172. The House of Brownies & Blondies — A Unit of Adhya Foods, No. 09, Cauvery Block, Sai Shakthi Layout, Mylasandra, Bengaluru, Bengaluru Urban, Karnataka 560068, India.